Terms & Conditions

Welcome! I am just thrilled that you have found my shop. If you are intrigued by what you see so far, we definitely share a love for jewelry and for beautiful things. All of my jewelry pieces are handcrafted limited edition pieces or one of a kind creations. I carefully hand select the stones, findings and design elements for each and every piece. Each fine silver piece is hand-formed and finished to the smallest detail. I take the utmost care to ensure that your new piece of jewelry will become a favorite staple in your wardrobe.

Please do visit often, I have a huge inventory that I am working on photographing and posting as fast as I can. Listings will be updated weekly; daily whenever possible.

Custom orders and special requests are welcome.  

           PAYMENTS

I only accept payments via PayPal at this time. You do not have to have an account with PayPal to pay through them, you may check out through PayPal without signing up for an account, it is fast and extremely easy.

E-cheques must clear PayPal before shipping.

All orders are shipped within three (3) business days; unless otherwise specified, or it is a piece made to order.

**Please note: Made to order and/or custom items require an additional time for production of 3 - 4 weeks, plus transit time in shipping. 


                SHIPPING

Orders are shipped USPS Priority Mail.  A Tracking Number will be provided via email as soon as your order ships.

If you require expedited shipping, please feel free to contact me and I will be happy to provide cost for Overnight, 2nd Day and 3 Day Delivery.

            INTERNATIONAL ORDERS

All international orders will be shipped USPS First Class mail. Please convo me if you would like Priority or Express shipping which includes insurance and a tracking number. There is an additional charge for Priority and Express methods of shipping. Please enquire about your local customs policies, duties and/or taxes before making the final shipping method selection.            


            REFUNDS AND EXCHANGES            

Atelier Emme must be contacted regarding returns within three (3) days of receiving your purchase. An RA (Return Authorization) number will be issued for each return. The returned item must be received in the original packaging, in its original condition, unworn and unused.

Refunds will be issued for purchase price less shipping / insurance charges.

Custom Orders are non-returnable. 


        WHOLESALE PURCHASES

I currently offer wholesale discounts to licensed retail establishments with a minimum order of $500.00. For additional information regarding wholesale orders please contact me via email at atelieremme@gmail.com.